Privacy Policy

Please see our privacy statement, which is part of the terms and conditions, for the kneemassager.co.uk website, below. kneemassager.co.uk takes seriously the protection of its clients' information. We have attempted to maximize transparency and clarity in our Privacy Policy by writing it in clear, brief English. Please read it to learn how we will handle the personal information we collect about you when you visit our website. We guarantee that we only use your information for the purposes listed below and for our own legal business needs.

When do we collect data?

We may gather information about you from numerous sources, such as:

  • When you sign up for a subscription
  • When you buy goods from the website
  • When you converse with our customer support representatives
  • Through overt data collection techniques, such as participating in contests and answering questionnaires
  • Using indirect data collection techniques like cookie usage.

In any of the above cases the data we collect could be personal data.
We never collect personal data through unethical means, such as buying or renting third party email lists.

What personal data do we collect?

This information might contain, but is not restricted to, information about your name, address, phone number, and credit card information. Additionally, we might gather data about your online activities, such as the URL that prompted you, your IP address, the kind of browser you are using, the sites you visited on our website, and other similar information. Even if you choose not to register with us, we might nevertheless get this data.

What do we do with your personal data?

For the purposes of completing the transaction, completing your order, offering you the services you believe, or for other rightful purposes now and in the future, we must gather information about you. These purposes include:

Where processing allows us to improve our services and communications for the advantage of our clients by enhancing, changing, troubleshooting, personalizing, or in some other way

To evaluate the success of marketing campaigns and advertising; to detect and stop fraud; to improve the security of our network and information systems; to have a better understanding of how users interact with our website.

We will only give personal information to third parties—unless you specifically authorize otherwise—if it's necessary to fulfil your transaction with us or to further our other lawful interests. Naturally, this comes with the caveat that we might reveal your information to approved third parties, like our own professional advisers who are bound by confidentiality agreements, members of our own organisation, and where we are required by law to do so.

We promise to always respect and take into consideration your right to personal data whenever we process data for these purposes.

We never keep payment card information on file, and we never sell, rent, or trade your personal data.

Do you need my consent to process my personal data?

There are six legitimate grounds listed in the General Data Protection Regulations (GDPR) for processing your personal data. 'Consent' is one of those legal basis, meaning that before we could process your personal data, you would need to voluntarily consent. When there are no other legal grounds for the processing of your personal data, consent is necessary.

kneemassager.co.uk has carefully assessed and limited how we handle your personal information to make sure it complies with the legal requirements of "contract" or "legitimate interests." To guarantee its legal usage in the latter instance, we have conducted Legitimate Interests Assessments (LIA). This indicates that we safeguard your interests and utilise your data in a way that isn't unduly invasive or unexpected.

You implicitly consent to kneemassager.co.uk collecting, storing, and processing your personal information in the ways described in this Privacy Policy if you provide it to us over the phone or through this website.

Here are a few instances of how we reduce the chance of interruption, annoyance, and danger to you:

  • We neither share nor obtain personal registration information from third party websites, nor do we permit such "social media" websites to track you using cookies. This is because our website sign-up process does not interface with or use Facebook or any other third party website.
  • We do not utilise third-party email marketing platforms or survey software, nor do we outsource any marketing operations to them. Consequently, we do not provide your personal information to these parties or permit them to follow you through cookies.
  • We utilise Google Analytics web analytics software, but we just use it to gain high-level overviews of website usage statistics. We don't provide it any personal information that may be used to target or identify you specifically.
  • If you have previously visited our website and we determine that you have not completed a task, such as completing a purchase, we will use the Google remarketing service to advertise to you on select third-party websites within the Google Display Network. We make sure that adverts only show up if you have expressed interest in our items on our website, that they can only show up on a limited number of websites, and that they can only show for a maximum of 30 days following your most recent visit to kneemassager.co.uk.
  • IP addresses that may be included in our server logs are removed after a maximum of seven days.
  • We will never send you more than two newsletters per week if you have signed up to receive our emails.

How do I opt-out of you storing and processing my personal data?

You have the choice to unsubscribe from the kneemassager.co.uk email newsletter if you would like to stop receiving it. You may choose to unsubscribe from receiving newsletters by clicking the 'unsubscribe' link found in each one or by signing into your kneemassager.co.uk account.

It is also within your rights to object to any processing that is outlined in this privacy policy. Please send us an email at sales@kneemassager.co.uk if you would want us to remove your personal information from our files. However, we may be required by law to keep some or all of your information on file for a certain amount of time. Should you object, you might have to stop using this website.

What cookies do you store on my computer?

When you visit some websites, tiny text files called cookies are saved on your computer. To make the features mentioned in this privacy policy functional, we utilise cookies.

Using your browser's options, you can disable any cookies that are currently installed on your machine, but doing so might prevent our website from working properly.

If you have another query please contact us.

 

Seeonix Ltd

161 Magpie Hall road
Chatham,England ME45ND

Email: sales@kneemassager.co.uk

Call: 07300999716

WhatsApp: 07300999716

Mon - Fri: 11am - 5:00pm